9 months ago, the City no longer had access to a P.O. Box to receive utility bill payments. Announcements were made and the mailing address has been posted on all printed and sent bills. Unfortunately, some are still sending bills to the wrong address.
If you use auto-pay or a check through your bank, you will need to contact them to update the address to send the payment. Failure to do so gets the payment sent back to the bank as undeliverable and it is likely you are not notified.
The City cannot be responsible for payments not received on time due to being sent to the wrong address, or not sent early enough for ontime mail delivery. To avoid late fees or non-payment notices in this situation, VERIFY THE ADDRESS WHERE YOUR PAYMENT IS BEING SENT AND MAIL AT LEAST 10 DAYS PRIOR TO THE DUE DATE.
ALL PAYMENTS MUST BE SENT TO:
15 E FRANKLIN ST BELLBROOK,OH 45305
We encourage everyone to use the online or phone payment option and register by visiting our online and phone payment page by clicking below:
This helps accommodate the unanticipated delays in U.S. Postal Service delivery
By registering, you will have access to your bill online and it will be emailed to you. In addition, you still have the option to pay online, mail, or drop off payment.
For more information, visit our website or call our Utility Billing office at 937-848-4638
With so much information on the internet, scammers are always looking for ways to communicate online using deception to trick people into revealing sensistive information...it’s called phishing.
Email is a common method to target people, and the scammers are getting creative. There are a lot of imposter scams posing as a government entities such as the IRS, State Government, Toll Road Officials, Healthcare, and scammers trying to convince you they are from local communities like Bellbrook. Take note of a couple important things to help awareness and hopefully prevent becoming a victim of a scam:
- ANY COMMUNICATION FROM THE CITY COMES FROM BELLBROOK.GOV
- Check the sender’s email address and domain...if it doesn’t match the message or you don’t recognize it, it’s likely a scam!
- NEVER OPEN ATTACHEMENTS ON ANY SUSPICIOUS EMAILS
- WHEN IN DOUBT, CALL TO VERIFY!
Click HERE for consumer advice from the Federal trade Commission regarding Phishing Scams
Here is a list of common scams that target Ohioans (From Resident Resources of Ohio.gov)
